Increasing the use of public services on the National Public Service Portal will make effective use of the e-Government information system, meeting essential needs in production and business, and limiting the risk of epidemic transmission. COVID-19.

The Minister encourages to increase the use of electronic public services to minimize the risk of infection caused by the COVID-19 epidemic - Photo: GOVERNMENT

Minister, Chairman of the Government Office Mai Tien Dung has just sent an open letter to the people, organizations and business community on using the National Public Service Portal to serve the essential needs of people and businesses. in the context of the COVID-19 epidemic.
 
According to the Minister, over the past time, the deployment of online public service provision on the National Public Service Portal (DVC) has achieved initial positive results.
 
After nearly 4 months of operation (from 9-12-2019) up to now, the National Public Service Portal has had more than 104,000 registered accounts; 27.7 million hits; over 4.3 million times of synchronized file status to serve the people, businesses look up the results of administrative procedures and especially, there are over 23,000 records successfully processed.
 
From 8 groups of public services at the time of opening, up to now, the National Public Service Portal has provided 228 online public services at level 3 and level 4.
 
In the context of the complicated epidemic COVID-19, Minister Mai Tien Dung said that the implementation of the call of the General Secretary and President Nguyen Phu Trong: "The entire Vietnamese nation, let's join together. , unanimously overcoming all difficulties and challenges to overcome the COVID-19 pandemic "and the Prime Minister's Directive No. 16 on urgent measures to prevent the COVID-19 epidemic is the top priority.
 
"Sincerely recommend that individuals, organizations and business communities wishing to settle administrative procedures, use online public services, visit the National Public Service Portal to register for an account. According to the instructions at: https://dichvucong.gov.vn "- The Minister, Chairman of the Government Office emphasized.
 
According to the Minister, the response of individuals, organizations and the business community will help maximize the advantages of e-Government information systems implemented by VPCP and ministries, agencies and localities. Over the past years, it ensures to meet the essential requirements in production and business activities of people and businesses, and limit the risk of infection caused by the COVID-19 epidemic.
Ho Chi Minh City people do online administrative procedures - Photo: MAI HUONG

Ho Chi Minh City: It is forbidden for people to go to headquarters of state agencies to carry out administrative procedures
 
Ho Chi Minh City leaders asked the People's Committees of districts to promote the processing of dossiers through online public services at level 3 and level 4. Quickly publicizing and widely propagating online public services at level 3 Level 4 and hotline phone numbers through the use of mass media, online communication channels, social networks in Vietnam, online forms for people and businesses to post signed to be resolved.
 
The units need to arrange hotline personnel to ensure timely reception of feedback and requests from people and businesses on the implementation of administrative procedures.
 
In cases where people have an urgent need for administrative procedures but their agencies have not provided online public services at level 3 - 4, or people cannot do it online, localities must ensure that direct personnel, reception and support to resolve procedures at home; Do not let people go to the headquarters of the People's Committee of wards, communes and townships to request settlement of administrative documents and procedures.
 
Source: Tuoitre.vn