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Company Introduction

Our best efforts for public health!
Commitment to customer satisfaction being our passion always!

Dear Customers,
 
The Thuong Doanh Technology Joint Stock Company is one of the pioneers in Vietnam in the field of infection control and prevention.
 
We specialize in investing, manufacturing and supplying high quality saturated steam sterilized equipment to the market that are capable of eradicating infectious germs from surgical instruments and other medical instruments use in general hospitals, health centers, polyclinics; laboratory facilities, dental clinics, dialysis clinics, diagnostic imaging centers, orthopedic surgery centers; doctor's office, centers for disease prevention; beauty care facilities, nursing facilities, mental hospitals, etc.
 
In addition, the production and supply of other infectious and contagious prevention and control equipment such as sterilizing ovens, aseptic ovens, low temperature ovens, ventilating ovens, ultrasonic wash basins, etc ... or a line of bacterial preservation and culture equipment for research such as incubators are also one of our strengths.
We are also been successfull in researching and producing medical biological and pharmaceutical Refrigerator.
 
Besides, we are also an official distributor of autoclaves, disinfection washing devices, disinfection sprayer... which manufactured in Vietnam such as multi-functional automatic washing device combining ultrasound - pressure vortex spray - high sterilization, plasma low temperature autoclave - automatically aseptic packing, ultrasonic vortex washer - hemolytic hydrogen specially dedicated to washing medical instruments, specialized low temperature automatic dryer for medical instruments, sterilizing & deodorizing machines for operating rooms and patient rooms; and endoscopic surgical equipment, cosmetic surgery that are made in Vietnam such as high-frequency electrosurgical unit, CO2 laser surgical unit.
 
Our difference from other suppliers is that "you call, we come" because we always put the after-sales service issue first.
 
We are ready to provide maintenance and repair services after warranty for even customers who have not purchased our products yet.
 
With the motto "Customer-centric" and "Service first", Thuong Doanh hopes that we, in the near future, will become a leading provider of products and services in Vietnam, and then gradually reaching out to the international market.
 
If you have any enquiries regarding purchase, please let us know. Hoping to get a fruitful response from your side.

 
Yours Faithfully,

 

Company Introduction
Mission

Mission

Bring to Medical Facilities the Preeminent Infection Control Equipment of Vietnamese People.


Vision

Vision

All Medical Facilities in Vietnam are equipped with Vietnamese’s Preeminent Infection Control Equipment.

Organization Chart

Converging Viet potentials!

Company History

Converging Viet potentials!

Listen fully, understand requirements of customer

Listen fully, understand requirements, ensure all products and services provided to customers meet the requirements of customers, in accordance with the provisions of the Product & Goods Quality Law No.

Constantly perfecting the design, improving quality of goods and services output to meet the increasing requirements of customers

Prioritizing the application of modern and advanced technologies to production, strictly controlling the quality of input goods and services

Training to improve professional qualifications, skills and working style for employees in the Company.

Applying advanced management measures, increasing investment in technology, human resources and quality management methods. Training to improve professional qualifications, skills and working style for employees in the Company.

Always improving the working environment in the orientation of "Being the second home of the Employees"

Always improving the working environment in the orientation of "Being the second home of the Employees" and further improving the lives of the employees.

Periodically reviewing and evaluating the management and implementation results of the leadership, managers and employees

Periodically reviewing and evaluating the management and implementation results of the leadership, managers and employees.

All products and services supplied to the market have quality meeting the requirements of customers.

Respond quickly, completely and satisfy customers with all requirements for warranty and technical support.

Shorten the average time to support and answer customers

Shorten the average time to support and answer customers to less than 2 hours per a request for providing technical support services

The rate of complaints from customers related to the provision of after-sales service

The rate of complaints from customers related to the provision of after-sales service of the Company does not occur more than 5% of the total number of service delivery during the year.

All sales staffs and technical staffs are trained and further trained

All sales staffs and technical staffs are trained and further trained in new products and services.